381.026, Florida Statutes, addresses the Patient's Bill of
Rights and Responsibilities. The purpose of this section is to promote
the interests and well being of patients and to promote better
communication between the patient and the health care provider. Florida
law requires that your health care provider or health care facility
recognize your rights while you are receiving medical care and that you
respect the health care provider's or health care facility's right to
expect certain behavior on the part of patients. You may request a copy
of the full text of this law from your health care provider or health
care facility. A summary of your rights and responsibilities follows.
A patient has the right to:
- Be treated with courtesy and respect, with appreciation of his or her dignity, and with protection of privacy.
- Receive a prompt and reasonable response to questions and
- Know who is providing medical services and who is
responsible for his or her care.
- Know what patient support services are available, including if an
interpreter is available if the patient does not speak English.
- Know what rules and regulations apply to his or her conduct.
- Be given by the health care provider information such as
diagnosis, planned course of treatment, alternatives, risks, and
- Refuse any treatment, except as otherwise provided by law.
- Be given full information and necessary counseling on the availability of known financial resources for care.
- Know whether the health care provider or facility accepts the Medicare assignment rate, if the patient is covered by Medicare.
- Receive prior to treatment, a reasonable estimate of charges for medical care.
- Receive a copy of an understandable itemized bill and, if requested, to have the charges explained.
- Receive medical treatment or accommodations, regardless of race, national origin, religion, handicap, or source of payment.
- Receive treatment for any emergency medical condition that will deteriorate from failure to provide treatment.
- Know if medical treatment is for purposes of experimental
research and to give his or her consent or refusal to participate in
- Express complaints regarding any violation of his or her rights.
A patient is responsible for:
- Giving the health care provider accurate information about
present complaints, past illnesses, hospitalizations, medications, and
any other information about his or her health.
- Reporting unexpected changes in his or her condition to the health care provider.
- Reporting to the health care provider whether he or she
understands a planned course of action and what is expected of him or
- Following the treatment plan recommended by the health care provider.
- Keeping appointments and, when unable to do so, notifying the health care provider or facility.
- His or her actions if treatment is refused or if the patient does not follow the health care provider’s instructions.
- Making sure financial responsibilities are carried out.
- Following health care facility conduct rules and regulations.
This document is current as of May 2017.