Information on the Florida Medicaid Program can be found in our
Florida Medicaid guide.
Applications for Medicaid are made through the Department of Children and Families (DCF). Call the
toll-free number (866) 762-2237
or visit www.myflfamilies.com.
A person who moves here from another state, who had Medicaid in the prior state, has to apply for
Medicaid in Florida. However, if they receive Supplemental Security Income (SSI) and had Medicaid
in another state, they can contact Social Security to report their new address. Call Social
Security’s toll-free number (800) 772-1213 or TTY
(800) 325-0778, or visit
Families who only want to apply for Medicaid for their children may submit a Florida KidCare
application. Call the toll-free number (888) 540-5437
or visit www.floridakidcare.org.
Area Medicaid Offices
Our Area Medicaid Offices have a list of doctors, dentists, and specialists who serve
Medicaid patients and they can answer questions about the program. To find the office
that serves your county visit
However, if you are in a Medicaid health plan you need to contact the health plan for a list of Medicaid providers.
Three basic groups are eligible for Medicaid, if they meet specific income and asset requirements:
- Children and families, including pregnant women
- Recipients of Supplemental Security Income (SSI)
- Seniors and people who are blind or have a disability
To find out if a person is eligible, submit an application to the Department of Children and Families.
For more information visit
The Department of Children and Families provides Medicaid cards. For a replacement card,
call the toll-free number (866) 762-2237.
If you were just approved for Medicaid it can take two to three weeks to receive the card.
If you need proof of Medicaid eligibility right away, you can print a temporary proof of
Sign Up for Medicaid Health Care Alerts –
Receive email notification of Medicaid policy clarifications and other health care information appropriate for your selected
provider type. Also for additional provider information visit
The type and amount of services Medicaid covers depends on the age of the beneficiary, the type of Medicaid program in
which the beneficiary is enrolled, and the type of services determined medically necessary by the beneficiary’s primary
doctor. Medicaid services may include: doctor, hospital, family planning (birth control, pregnancy and birth care), home
health care, nursing home, hospice, transportation, dental and visual, prescription drugs, community behavioral health,
and services through the Child Health Check-Up program, and other types of services.
For more information visit
Find Medicaid Doctors, Dentists & Specialists
Our Area Medicaid Offices have a list of doctors, dentists, and specialists who serve Medicaid patients
and they can answer questions about the program. To find the office that serves your County visit
Each Area Office’s page includes phone numbers and a “Contact Our Office” link where you can send an
e-mail. Scroll down the page to find links to a list of doctors, dentists, and hearing and vision
providers, as well as other Medicaid information. (The Area Offices also provide information for
Medicaid providers, including training, handbooks, fee schedules, and more.)
However, if you are in a Medicaid health plan contact the health plan for a list of Medicaid providers.
Please be aware, doctors and other health care providers are not required to accept Medicaid patients
or they may not be accepting new patients. When you call a provider, ask if they are accepting
Medicaid patients. If you call the providers listed on the Area Medicaid Office website and still
are unable to find a provider, contact the Area Medicaid Office and they will try to find a provider
Choosing a Medicaid Managed Care Plan
Many Medicaid beneficiaries in Florida are required to enroll in some form of
managed care, which may include MediPass, health maintenance organizations (HMOs),
and provider service networks. A person chooses among the plans in their area of
the state and sees providers who are a part of the plan. To learn more:
If a person lives in Broward, Baker, Clay, Duval or Nassau County call the
toll-free number (866) 454-3959 or TDD (866) 467-4970
or visit www.FLMedicaidReform.com.
If a person lives in any other County call the toll-free number (888) 367-6554
or TDD (800) 653-9803 or visit
Beneficiaries who are not required to enroll in a managed care
plan may continue to receive services from any Medicaid-enrolled
Discontinue Medicaid Enrollment
To stop Medicaid coverage you need to contact the Department of Children and Families. Within Florida
call the toll-free number (866) 762-2237 or from outside of Florida write
to a DCF district office. To find a list of district offices visit
Medicaid and Medicare
Medicaid and Medicare are two separate programs. Medicaid is a program for people who meet
certain income and asset requirements and programs can vary from state-to-state. Medicare is
a federal health insurance program for people who are age 65 or older, disabled persons, or
those with end-stage kidney disease. Medicare eligibility is not based on income and basic
coverage is the same in each state.
For questions about Medicare, call the toll-free number (800) 633-4227
or TTY (877) 486-2048 or visit
If a person is covered by both Medicare and Medicaid, the Florida Medicaid program may cover:
- Medicare deductible (what a person pays before Medicare starts to pay for covered services);
- A portion of Medicare co-payment and co-insurance (the cost a person shares with Medicare for some covered services);
- Premiums paid for Medicare coverage; and/or
- Some services or items Medicare does not cover (up to the amount Medicaid will cover).
If a person receives Medicare only, they may still be eligible for help with the above expenses
through the following programs: Qualified Medicare Beneficiaries (QMB), Qualifying Individuals 1
(QI-1), and Special Low-Income Medicare Beneficiaries (SLMB). To apply for one of these programs
call the Department of Children and Families’ toll-free number (866) 762-2237
or visit www.myflfamilies.com.
Refugee Assistance Program and Emergency Medicaid for Aliens
Refugee Assistance Program: This refugee program is funded through the U.S. Department of
Health and Human Services, and provides short-term Medicaid for those who qualify. The Department of
Children & Families oversees Refugee Services. To learn more visit
Emergency Medicaid for Aliens: Noncitizens, who are Medicaid eligible except for citizenship, may
be eligible for Medicaid to cover a serious medical emergency. It covers only the medical emergency.
Noncitizens who are tourists or are here for business are not eligible. Applications are taken at the
Dept. of Children and Families. For more information visit the
DCF website or call the toll-free
number (866) 762-2237.
Termination, Denial or Reduction Appeal
You have the right to appeal any decision made about your Medicaid application or any reduction or
termination of your benefits. You can request a hearing by contacting your local office at the Dept.
of Children and Families. To find your local office visit
To arrange transportation services under Florida Medicaid, contact the local office of the Florida
Commission for the Transportation Disadvantaged. To find the office that serves your County visit